Dr. Tom Jackson was Chugachmiut’s Lean Instructor during our introduction phase and taught us a great deal. I truly enjoyed many hours of conversation with Tom, and when he asked me to write about our experience for his blog, Lean Healthcare Grand Rounds, I responded enthusiastically with the following post: http://leangrandrounds.blogspot.com/2009/10/spread-of-lean-in-alaska.html.
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