Posted by: Knightbird | October 27, 2010

It’s Not Rocket Science

Building a high performing organization is not rocket science, but it is common sense and thinking about how a workplace functions. I often read blogs where a topic is hotly debated—should be do this, here’s the reason why not, my way works better, what should we call this activity. Everyone seems to be pushing their solution, just like consultants push theirs, and managers push what they know. As I have written before, change is the one constant in any business. If you want 8 track tapes, that day has come and gone. We have to move forward with what works best for us. That doesn’t mean we close our minds to the ideas that others have. If we enter into one of these dialogues on line with a learning mindset, we are free to accept or reject what works, seems like it could work, or doesn’t look like it will work. I recently had such a conversation with Roger Bilas, an expert on Training Within Industry. After talking about the learning mindset, and how such individuals learn, he shared this insight with me.


I just finished a couple of articles by Carol Dweck which resulted in a very simple call to action for me. In the past, I’ve considered myself a very capable problem solver, probably more toward a growth than performance orientation, as defined by Dweck. I was always careful to “Get the Facts” (Step One in JR) and would usually want to know what have we done so far. My revelation and call to action came from the realization that I shouldn’t be asking what have we done, but what have we learned. Going forward I will ask “What have we learned?” If I couple that with Schenk’s proposition that greatness is more of a process than a genetic trait, then one can drive a organization to greatness by using a growth or learning oriented process over and over again when doing continuous improvement. It should probably be renamed continuous learning. The repetitiveness of the process and the behaviors driven by the growth orientation would probably lead to a more sustainable culture change. Thank you for sharing their works with me. “

Respect for People and Continuous Improvement is our focus. By respecting people, we include our customers, partners, suppliers and employees. Continuous improvement means we never stop learning and implementing what can make our world better for the People we are involved with. Does it really matter where we are on our  journey as long as we are pursuing perfection together, respecting each other?

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